June 7, 2021Multiple trends are disrupting the fuel-retail like never before, generating a meaningful shift in the value pools. In general, the fuel value pool will decline, driven by fuel efficiency and the substitution of traditional internal-combustion-engine cars by electric vehicles (EVs). Nonfuel retail (NFR) will continue to grow—increasing its importance for fuel retailers—driven by general grocery growth, increasing reliance on smaller and closer convenience formats, and more sophisticated practices and value propositions being deployed by fuel retailers. Also, EV charging will emerge as a new attractive and relevant value pool if fuel retailers succeed in capturing the on-the-go charging occasion.

However, the speed at which this transition will happen will differ dramatically around the world. In China and developed countries, the fuel value pool will decline at –2 to –3 percent CAGR; NFR and e-charging will grow considerably, representing more than 40 percent of the EBITDA by 2030. On the other hand, transition will happen at a slower pace in developing countries, in which the fuel demand will stay relatively flat (or even grow in some regions, such as Africa and India) and will still represent 83 percent of the EBITDA through 2030.

In this context, fuel retailers in developed countries need to rethink their strategies quickly, build new capabilities, and transform their businesses to capture the NFR and e-charging opportunities. Fuel retailers in developing countries should focus their efforts in extracting the maximum value from their core businesses.

What are the trends disrupting the fuel-retail industry?